Nairobi City Water & Sewerage Co. Ltd
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About Nairobi City Water & Sewerage Co. Ltd
Welcome to Nairobi Water’s official WhatsApp Chanel. Get the latest updates on our services and products. We’re here to improve your customer experience. 📧: [email protected] 🌐: www.nairobiwater.co.ke 📞 Toll free: 0800724366
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Posts
Taking Services Closer to our Customers.Our dedicated customer care team from Lower Embakasi Region have pitched tent at Tassia Chief's Camp. The team is here to address all your concerns on water supply and sewer connections. Karibuni ! #WaterServices #CustomerCareClinic #MajiNiUhai #LowerEmbakasiRegion
💧 Customer Care Clinic – Mihango, Chief's Camp. Our dedicated customer care team from Upper Embakasi Region are here to serve you! The team is engaging with residents to address concerns on water supply and sewer connections. 👉 We’re here for you — Karibu! #WaterServices #CustomerCareClinic #MajiNiUhai #EmbakasiRegion
Attention Residents of Tassia area. You are invited to a Customer Engagement Clinic on 12th June,2025.Come engage with us, share your feedback, and get assistance with any issues. For more information contact our Customer Care on 0729419186.
💧 Notice to Customers 💧 We have reviewed the Equitable Distribution schedule, Check your supply day and plan ahead. 📅 See the full schedule at 👉 https://www.nairobiwater.co.ke/know-your-supply-day/ 📞 For inquiries, call us toll-free at 0800 724 366
Attention Residents of Mihango area. You are invited to a Customer Engagement Clinic starting today. Come engage with us, share your feedback and get assistance with any issues. For more information contact our Customer Care on 0725120022.
Attention Kamae Phase 1 Residents! Join us for a Customer Engagement Clinic on Monday, 19th May 2025, from 10:00 AM to 12:00 PM. From 20th to 23rd May, we'll also be offering support on: • Water account regularization • Self-care platform sensitization • Meter reading issues For more info, contact our Roysambu Region Customer Care on 0712 453283.
Did you know that our water is rigorously treated and tested at every stage to ensure it's safe, clean, and ready for drinking? Trust the process. Drink with confidence. Take control and have your water tested today. Get in touch with us on our toll-free number 0800724366
Take Control of Your Water Usage! Did you know you can now read your own water meter and send the readings via *260# from the 15th of every month? Stay informed. Stay empowered For inquiries or to report irregularities, get in touch with us on our toll-free number 0800724366
Residents of Baobab, Kumbe Road, and Fahari close in Karen are invited to a customer engagement clinic from 20th - 22nd May 2025. For more info, contact Customer care - Langata Region, Karen Office on 0740 049499.
💧 **Keep the Water Flowing!** 💧 Settle your Nairobi Water bills via our convenient pay points to enjoy uninterrupted supply: To report an issue ; Call us on our toll free line 0800 724 366 Pay today, stay connected!
