While putting money into the Amazon gift card, the process is seamless and straightforward. Simply enter your card or UPI information, and the transaction is complete. However, this is not the same while recovering balance from an expired gift card. Users must contact customer service, explain their situation and go through a lengthier and complicated procedure. Why not implement a simple solution where the unused balance could be automatically transferred to the source account or the linked bank account. This would save time and prevent users from losing their gift card voucher funds. E-commerce platforms must promote simplicity, transparency, and equity. A user-friendly resolution method will protect customers and increase trust among millions of users. I urge Amazon India to explore a simple solution to this issue that millions of users could be facing.