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January 24, 2025 at 03:03 PM
🔆The article discusses the measures taken by the Telecom Regulatory Authority of India (TRAI) and the government to combat spam calls and messages in India.
Key Points:
✅DND Registry: TRAI introduced a Do-Not-Disturb (DND) registry to allow users to block unsolicited commercial calls and messages.
✅Blockchain Technology: TRAI mandated the use of blockchain technology to maintain a secure and tamper-proof record of approved senders of SMS messages, preventing fraudulent messages.
✅Government Initiatives: The Department of Telecommunications (DoT) launched the Sanchar Saathi portal with a reporting site called Chakshu to collect reports of suspected spam calls and messages.
✅Challenges: Spammers are constantly evolving their tactics, with increasing use of disposable numbers and international numbers to evade regulations.
✅Ongoing Efforts: TRAI and the government continue to refine their strategies, including using AI to identify suspicious calls and collaborating with telecom operators to block fraudulent messages.
✅Possible UPSC Prelims Question:
What is the primary purpose of the Do-Not-Disturb (DND) registry introduced by TRAI?
A. To block emergency calls
B. To prevent unsolicited commercial calls and messages
C. To monitor internet traffic
D. To regulate call charges
✅Possible UPSC Mains Question:
Discuss the challenges associated with combating spam calls and messages in the digital age. Analyze the role of technology, regulation, and public awareness in addressing this issue and ensuring consumer protection.
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