Job Advert Job Title: Lodge Lead / Camp Manager Work Station: Victoria Falls-Zambezi National Park Position Overview We are seeking an enthusiastic and dynamic Lodge Lead to oversee all aspects of camp operations, ensuring the highest standards of service, hospitality, and guest satisfaction. As Lodge Lead, you will be the operational heart of the camp, responsible for managing staff, guest relations, and the seamless running of daily activities in the camp Key Responsibilities: Ø Lead the day-to-day operations of the Camp, ensuring all activities run smoothly, including meals, game drives, bush walks, and special events. Ø Ensure all guests receive exceptional service, from check-in to check-out. Tailor experiences to guests' preferences and exceed expectations. Ø Supervise, train, and motivate the camp staff, including front-of-house, kitchen, housekeeping, and activity guides. Ø Oversee stock levels and inventory control, ensuring all supplies are replenished and properly stored. Ø Ensure the safety and well-being of guests and staff, adhering to all safety protocols and regulations. Ø Uphold the camp’s commitment to eco-friendly practices, including waste management, sustainable sourcing, and wildlife protection initiatives. Ø Handle administrative duties, including weekly reports, guest feedback, and liaising with management. Ø Responsible for Lodge & Vehicle maintenance works Requirements: Ø At least 3-5 years in a managerial position within the safari lodge or hospitality industry, preferably in a remote camp or field-based environment. Ø A qualification in Tourism or related field Ø Strong background in guest service and high-end hospitality, with a passion for wildlife and nature. Ø Proven ability to lead and motivate a team, with excellent communication and interpersonal skills. Ø Ability to converse with multinational clients, business partners and agents Ø Familiarity with safari activities, wildlife conservation practices, and health & safety protocols in remote environments. Ø Comfortable working in a remote, dynamic environment with changing conditions. Ø Proficiency in English How to Apply Please submit your CV, a cover letter, and any relevant certifications to [email protected] by 12 March 2025.