
Jobs In Goa
February 15, 2025 at 06:06 AM
Job Opening: Customer Coordinator
Location: Kundaim Industrial Estate
We are looking for a Customer Coordinator to act as a key link between customers and internal teams, ensuring smooth order processing, timely deliveries, and excellent service.
Key Responsibilities:
Serve as the primary contact for customer inquiries and issue resolution.
Coordinate with sales, production, and logistics for seamless order execution.
Manage orders from receipt to delivery, ensuring all requirements are met.
Maintain accurate records of customer interactions, orders, and complaints.
Follow up on payments and coordinate with finance for invoicing.
Provide timely updates on order status, dispatch, and potential delays.
Assist in preparing reports on customer service metrics and feedback.
Support business development by maintaining strong customer relationships.
Qualifications & Skills:
Bachelor’s degree in Business Administration, Commerce, or a related field.
2+ years of experience in customer service, sales coordination, or a similar role (preferably in packaging/manufacturing).
Excellent communication and problem-solving skills.
Proficiency in MS Office and ERP systems.
📩 To Apply: WhatsApp your details to +91 9175894132.