Greetings from Access Healthcare We have a wonderful opportunity for the Senior Delivery Manager Location: Ambattur estate, Chennai Experience : 18+Years Designation : Senior Delivery Manager Shift : General Job Qualification : Experience in ED (Profee & Facility) and EM (IP & OP). Certified coder from AAPC or AHIMA. Certified Six Sigma Belt. Experience in team handling. Candidate should have good communication skills. Responsibilities: Able to deliver client SLA's. Create and maintain all process documentation and update it on a timely basis. Manage operations through end-to-end planning, process document review and root cause analysis. Assist with new team member training. Ensure attrition and Shrinkage targets are met. Review overall staff performance. Should have good communication skills and take client calls. Prepare/maintain management/operational reports. Maintain process KPI and dashboard metrics. Interested candidates may share the updated CV to [email protected] contact 9655581000