*SAP Business System Support Officer:* ZINARA SAP Business System Support Officer: ZINARA Zimbabwe National Road Administration (Zinara) Posted 6 minutes ago inJob Vacancy Job Title: SAP Business System Support Officer – HCM Organization: Zimbabwe National Road Administration (ZINARA) Location: Harare, Zimbabwe Closing Date: 28 February 2025, midnight Purpose of the Job: As a SAP Business System Support Officer, you will provide critical user and systems support for the ZINARA SAP ERP systems and its associated add-on systems, including the SAP Employee Self-service (ESS) and Manager Self-service (MSS) solutions. This role requires you to analyze and resolve helpdesk support issues efficiently while delivering end-user training and support across various departments. Key Responsibilities: Assist business teams in understanding the capabilities of the SAP system and SAP HCM module. Gather business requirements relevant to the SAP HCM modules. Identify gaps between business needs and existing SAP HCM module solutions. Configure SAP HCM solutions to meet business requirements and enhance system integration. Collaborate with ABAP and Integration developers to implement custom solutions as required. Define and create test scenarios for business users across various modules. Test and deploy solutions in production systems alongside key module owners and users. Provide training for SAP HCM end users and prepare necessary training materials. Document SAP HCM processes and prepare progress reports. Stay updated on the latest SAP developments and offerings. Determine necessary changes in business processes utilizing SAP HCM software. Manage SAP HCM system application security solutions. Offer day-to-day technical support to users for all financial and HR/payroll applications. Maintain and distribute the SAP HCM manual for users. Perform acceptance testing for new or modified SAP HCM customizations. Serve as an resource for employees regarding SAP HCM module-related inquiries and troubleshooting. Qualifications: Minimum of 5 O’ Levels including English and Mathematics. 2 A’ Levels or Equivalent. Degree in Information Systems, Computer Science, or a related field. SAP Certification in HCM or equivalent qualifications. Experience: At least 3 years of relevant experience in a similar role. Competencies: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively within a team and independently. Detail-oriented with a focus on delivering high-quality results. About ZINARA: The Zimbabwe National Road Administration (ZINARA) is a corporate body established under the Road Act (Chapter 13:18) in 2002. Our primary mission is to ensure a well-maintained road network system in Zimbabwe. This includes collecting and distributing road user fees and monitoring the usage of these funds for road development and maintenance. Our Core Values: Equity, Integrity, Transparency, and Accountability. Application Process: To apply for this position, please create an account or log in to submit your application. Apply: https://recruitment-portal.zwzinara.net/jobs/category/4/ Deadline for Applications: 28 February 2025, midnight Vacancy: 1