Dear Sir/Madam, We are pleased to inform you that the Credit Card Management System (CCMS) has successfully migrated to our new vendor, M/s ISG, on 08-01-2025. Update on Services: All domestic transactions as per the set limits are now operational International transactions are now operational within certain limits (i.e. Maximum 3 transactions up to total amount of Rs75000 per day ) Credit Card control in BOI Mobile Neo App is presently not available. The upgraded version will be made available soon. We shall advise you on the same Till all the services are fully operational we are providing the following : Support and Contact Information Email id: [email protected] (for general support) 2. [email protected] (for dispute-related queries) Landline phone numbers: Days Landline numbers On All days including weekends and holidays 022-6917 9567 (6 AM to 10 PM) Additional Phone numbers on Working Days (10 AM to 6 PM) Mrs. Poonam Kumari 022-6917 9527 Mr. Abhishek Kumar 022-6917 9528 Mr. Ajay Agarwal 022-6917 9542 Mr. Soumya Ranjan Tripathy 022-6917 9573 Mr. Himanshu Srivastava 022-6917 9525 Please note that the following email IDs are no longer valid: - [email protected] - [email protected] - [email protected] - [email protected]