*Intern - Admin (UK Calendar - UK Shift)* The Job: - Ensure compliance with gas, electricity, EPC, and licensing certificates by tracking and updating all relevant documentation to meet current regulations. - Coordinate and manage rent allocation processes, promptly addressing any issues related to landlord accounts. - Process and manage landlord and contractor invoices accurately, ensuring timely payments and resolving any discrepancies. - Address maintenance issues raised by tenants and landlords, ensuring efficient resolution through Payprop. - Maintain accurate tenancy details in CRM systems (Alto & Concurrent), updating information as needed. - Respond promptly to queries from landlords, tenants, and staff, offering effective solutions. - Monitor and follow up on rent arrears, contacting tenants and landlords to ensure timely payment. - Collaborate with managers to address lettings-related queries, ensuring smooth operations across departments. - Oversee the onboarding process for new properties, sellers, and buyers, ensuring all required steps are completed efficiently. - Manage property listings across multiple platforms, ensuring effective marketing and visibility. - Review and process buyer offers, perform Anti-Money Laundering (AML) checks, and assess potential buyers to ensure compliance with regulations. - Handle commission allocation and resolve issues related to seller accounts promptly. - Support administrative tasks related to communication with sellers, solicitors, and customers, ensuring smooth operations throughout. Requirements: - A diploma in Business Administration or a related field is preferred. - Ability to work independently and manage tasks efficiently. - Proficiency in Microsoft Excel and other relevant software applications. - Strong communication and interpersonal skills, with the ability to engage effectively with various stakeholders. - Proven problem-solving abilities and a proactive approach to addressing challenges. - Experience with CRM systems (e.g., Alto & Concurrent) and property management platforms like Payprop is an advantage. - Exceptional attention to detail, ensuring the accuracy and maintenance of all records and documentation. Send your CV to [email protected]