*Operations Manager – Chinese Restaurant* 📍 Location: Santor, East Legon Hills 💰 Salary: Attractive (Negotiable during or after the interview) Job Overview: A new and upscale Chinese restaurant in Santor is seeking an experienced Operations Manager to oversee daily restaurant operations, ensure high service standards, and drive business growth. The ideal candidate should have strong leadership skills, experience in restaurant management, and a passion for delivering exceptional dining experiences. Key Responsibilities: Restaurant Operations & Management Oversee daily operations, ensuring smooth workflow and high efficiency. Supervise kitchen, front-of-house, and support staff to maintain service quality. Implement and enforce health, safety, and sanitation regulations. Manage inventory, control stock levels, and coordinate with suppliers. Develop and enforce operational policies to improve efficiency and customer satisfaction. Staff Management & Training Train and supervise restaurant staff, including chefs, waitstaff, and support personnel. Create work schedules and manage staff performance. Foster a positive work environment and ensure teamwork. Customer Experience & Service Excellence Maintain high service standards, ensuring guest satisfaction. Address customer feedback and resolve complaints professionally. Uphold Chinese cuisine authenticity and dining experience. Financial & Business Performance Manage budgets, control costs, and monitor revenue. Optimize expenses while maintaining high-quality service. Oversee POS transactions and ensure accurate financial reporting. Marketing & Business Growth Collaborate on promotional strategies to attract more customers. Implement sales-boosting initiatives such as special events and discounts. Maintain a strong online presence, including social media and Google My Business. Job Requirements: ✔ Experience: Minimum 3-5 years in restaurant management (Chinese restaurant experience preferred). ✔ Education: Diploma or Degree in Hospitality Management, Business Administration, or a related field. ✔ Skills: Strong leadership, communication, and problem-solving abilities. Proven experience in restaurant operations, customer service, and financial management. Ability to work under pressure in a fast-paced environment. Knowledge of Chinese cuisine, food preparation, and cultural service etiquette is an advantage. ✔ Personal Traits: Highly organized, detail-oriented, and results-driven. Strong team player with excellent people management skills. How to Apply: Apply via WhatsApp: 0201777022 / 0599638736 Application Requirements: Send the following details via WhatsApp: Full Name (and CV if available) Age & Town of Residence Two full-sized pictures of yourself Work experience details 📞 Call upon arrival for an interview at Santor, near Paa Nii Enterprise: 0599638736