Dear Customer If you have a failed transaction.. Always drop your complain in the following format👇🏼👇🏼👇🏼 Number (receiver): Size of airtime: Size of data User name; Time: Date ; Kindly quickly fill this and it will be worked on immediately. NOTE; ANY INCORRECT INFORMATION MAKES IT Impossible TO FIND YOUR TRANSACTION. *2. Any complain beyond Two days cannot be trace (except the delay come from us)* God bless you always.