Jidda Hub Academy
                                
                            
                            
                    
                                
                                
                                February 18, 2025 at 08:44 AM
                               
                            
                        
                            *NOTICE  TO ALL PI KYC ISSUES ⚠️⚠️*
*Good Day Guys*
Have you submited Ur Pi kyc, for over a month and it is yet to be Verified... Well this is what you need to do
 
*STEP 1* 
▫️Click on Pi app not Pi browser...
*STEP 2*
▫️Locate the three lines at the top left hand corner of Ur screen and click 
*STEP 3*
▫️Scroll down to Profile and click, copy out your Username and the email address of the Account affected, the email must have been  Verified..
*STEP 4*
▫️Go bck and click the three lines at the top left hand corner of Ur screen 
*STEP 5*
▫️Locate SUPPORT PORTAL and click. It will take you to Chrome browser... 
*STEP 6*
▫️Scroll down the page under SUGGESTED FORMS you will see KYC IN EMAIL REQUEST. Click on it 
*STEP 7*
Fill the forms with Ur correct details 
*STEP 8*
After filling the form carefully scroll down to APPLICATION: When submitting your KYC application... 
Thick on one of the options such as 
▫️ Issue with the first screen - consent, age, country, ID type
▫️Issue with uploading the ID document