We are hiring for Team Leader (Female) (only from Cosmetic, Hair or Skin Care) Qualification Graduate CTC upto 8LPA Location Navi Mumbai Roles And responsibilites Manage the floor, support E-Care beauty advisors, resolve escalations, understand complete case management, liaise with L’Oréal CARE for FAQs, ensure E-Care beauty advisors are following procedures for case management & data entry. Profile Requirements: Excellent judgment regarding the sensitivity of information Strong verbal/written communication skills – Effective Communication Capacity to act & listen with human sensitivity. Customer obsessed mindset with a Strong Sense of Service Knowledge and experience with digital and traditional channels Experience in specific métier could be required (ex: luxury / hair coloration…) for some specific intents. Problem Solving Skills Interested kindly share the resume on [email protected] Regards Vibgyor Recruiters