Equity Bank has been recognized among the top 3 banks in 2 key categories at the KBA Banking Industry Customer Satisfaction Report 2024 Awards: Third in Best Overall Bank and Third in Best Tier 1 Bank! These accolades acknowledge Equity’s commitment to innovation and providing you with the best overall customer experience, including seamless and accessible digital banking solutions, internet banking, easy access to funds, easy account opening process and swift response to your enquiries. The report serves as a comprehensive resource for banks, policymakers, and stakeholders seeking to understand the dynamics shaping the industry including customer preferences. #customersatisfaction #customerexperience #equitybank #bankingawards #bankingawards2025