We KGiS hiring for Tech support Engineer-L2 (Night Shift) 📍 Location: Coimbatore Looking for a Tech support with 2+ years of experience 🌟 Customer Support: Provide professional and efficient assistance to customers via phone, email, and chat 🌟 Troubleshooting: Diagnose and resolve technical issues related to hardware, software, and network connectivity 🌟Guidance: Educate customers on product features, best practices, and preventive maintenance 🌟 Documentation: Accurately log customer interactions, issues, and resolutions in the ticketing system 🌟 Escalation Management: Collaborate with senior technicians and escalate unresolved issues promptly 🌟 Feedback: Gather customer feedback to help improve products and services 🌟 Customer Service: A friendly and patient attitude, with a commitment to delivering top-notch service Interested kindly share your resume to [email protected] 🟢 Join our WhatsApp Channel in Coimbatore https://whatsapp.com/channel/0029VaYWx0SLSmbTKTpjLb3H ❤️👍 & 🔄 for better reach!