*Job Title:* IT Technical Support *Experience:* 1-3 Years *Location:* Sitra, Coimbatore *Shift:* Rotational (Night & Day) *Job Summary:* We are looking for a skilled IT Technical Support professional to join our team. The ideal candidate should have 1-3 years of experience in troubleshooting hardware, software, and network issues, ensuring smooth IT operations. *Key Responsibilities:* 🔹 Provide first-level technical support for desktops, laptops, printers, and other IT peripherals. 🔹 Diagnose and troubleshoot hardware and software issues, escalating as needed. 🔹 Manage user accounts, access controls, and system configurations. 🔹 Install, configure, and maintain operating systems and business applications. 🔹 Monitor system performance and ensure IT infrastructure uptime. 🔹 Support network troubleshooting, including LAN, WAN, and VPN connectivity. 🔹 Assist in IT asset management, software licensing, and security compliance. 🔹 Document technical issues, solutions, and best practices. 🔹 Coordinate with vendors for hardware and software support when required. *Required Skills & Qualifications:* ✅ Bachelor's degree in Computer Science, IT, or related field (preferred). ✅ 1-3 years of hands-on experience in IT support or helpdesk roles. ✅ Strong knowledge of Windows, MacOS, and Linux environments. ✅ Basic networking knowledge (TCP/IP, DNS, DHCP, VPN). ✅ Familiarity with ticketing systems and remote support tools. ✅ Good problem-solving skills and ability to work under pressure. ✅ Excellent communication and customer service skills. 📩 **Apply Now!** Send your Updated resume to [email protected]