"The transition from the SASSA Gold Card to the Postbank Black Card is a process that involves replacing the older card with the newer one. The Gold Card will remain valid until it is replaced by the Black Card. Why the transition is happening The Black Card has enhanced security features to protect against fraud and unauthorized transactions. The Black Card complies with EMV (Europay, Mastercard, and Visa) standards for secure transactions. What to do You can call the SASSA Toll-Free Call Centre on 0800 60 10 11 for assistance. You can email the SASSA head office at [email protected]. You can visit a SASSA office in your area. You can call Postbank on 0800 53 54 55 for assistance. You can call 120218*3# to get a list of retail outlets where you can collect your new Black Card. What to expect Postbank will take the Black Cards to beneficiaries in areas where they have not yet started issuing them. Only Postbank or SASSA can provide instructions to replace cards or change banking methods. "