Human capital management The human capital of an organization consists of the people who work there and on whom the success of the business depends. It has been defined by Bontis et al (1999) as follows: ‘Human capital represents the human factor in the organization; the combined intelligence, skills and expertise that gives the organization its distinctive character. The human elements of the organi- zation are those that are capable of learning, changing, innovating and providing the creative thrust which if properly motivated can ensure the long-term survival of the organization.’ Follow the Human Resources And Labour Relations Management channel on WhatsApp: https://whatsapp.com/channel/0029Vaeass58KMqqbsvvTy2O