*Vacancy:* JDE Business Analyst *Location:* Boksburg *Apply Now:* https://qrcd.org/8FSk Qualification - Tertiary qualification in BSc Computer Science, Statistics or Informatics Requirements - 5 Years advanced ERP support or better applications support, fault finding and diagnostics. - JDE relevant commercial and operations experience will be a distinct advantage. - Proficient in the use of Qlik sense, Power BI and Microsoft Office Suite. Duties - Business Analysis - Identify nonalignment between the business process and system setup and communicate the discrepancy to the BA team - Specification and testing of JDE processes and reports and changes to meet original customer requirements - Testing of ESU’s and Enhancements to meet original customer requirements - Application fine tuning and process refinement to customer satisfaction - Validate business processes on CaseWise software when required - Customer Service/Support - Fulfil service requests for both internal and external users for JDE as per Helpdesk prioritisation - Identification and resolution of system errors with Oracle (when required) within projected timeframe - Coordinate JDE support with external consultants (when required) as per Helpdesk requirements - Support project team with expertise, testing and solution validation as requested - Coordinate new developments with developers as per the agreed go live target set - BI Platform Administration and Maintenance - Provide BI application service desk support - Coordinate and manage support from application vendors - Manage user access to BI platforms - Coordinate and support BI application maintenance activities - Promote the use and adoption of BI applications (Evangelise) with internal customers - Training - Administer and maintain user security for JDE - Assist with monitoring scheduled task and resolving failures when needed - Assist with monitoring general system health and take appropriate action when needed