*Customer Support Executive* at *Frido*, Pune * Resolve customer queries and escalations promptly via social media, ensuring high satisfaction and long-term retention. * Collaborate with internal teams to integrate feedback, improve service processes, and drive customer-first initiatives in a fast-paced D2C environment. * Maintain detailed records of interactions, analyse feedback trends, and apply industry insights to enhance customer experience and service strategies. *Details:* https://alumni.mitsde.com/jobs/view/45233 *Application Link:* https://forms.gle/q7TLt8sUkVgV1yJG7 Last date to Apply: *14 May 2025*