*Chief Operations Officer (Voluntary)* Chitungwiza, Harare, Zimbabwe Responsibilities Strategic Leadership: Serve as a strategic advisor and thought partner to the CEO in organization-wide planning and development. Develop and implement organizational systems and processes to maximize efficiency and support future growth. Support the implementation of the foundation’s strategic plan with a particular focus on financial planning, sustainability, and strong talent management. Assist the CEO in planning, organizing, and implementing strategic initiatives. Oversee the operational (including governance) and financial performance and management of the Foundation. Lead and co-ordinate operational and financial planning supporting the successful delivery of our strategic aims; monitor and report on achievement of corporate objectives and financial targets. Operational Management: Lead the day-to-day internal operations and work to solve issues quickly and effectively with an eye toward the best interests of the organization. Ensure the organization has the necessary infrastructure, including technology and facilities, to operate effectively and on scale as needed. Oversee the organization's risk management and compliance responsibilities, implementing policies and systems to ensure the organization adheres to all relevant regulations and federal employment laws. Manage and oversee vendor relationships, partnerships, and contracts. Keep key business processes and systems, as well as infrastructure, under review and implement improvements where necessary. Financial Management: Collaborate with the CEO and Board of Directors to develop and manage the organization’s budget while ensuring financial controls are in place. Optimize operational budgets for cost-effectiveness and financial sustainability, monitoring performance and implementing corrective actions as needed. Ensure data security and compliance with relevant data protection regulations. Identify operational risks and develop strategies for mitigation while ensuring preparedness for emergencies and contingencies. People Management: Lead a high-performing team to the next level by further developing and implementing recruitment, training, and retention strategies. Oversee training programs for staff at all levels to raise performance standards and ensure consistency and accountability. Coach, develop, manage, and lead a team of Director-level staff. Maintain an organizational culture that attracts, develops, and retains excellent staff. Other: Support fundraising efforts by providing operational assistance and maintaining relationships with key stakeholders, donors, and partners. Cultivate strong relationships with community leaders, volunteers, and other partners to enhance collaboration and support. Qualifications Master’s degree from a licensed and regionally accredited university in business or nonprofit management, or equivalent experience/expertise. Minimum of 4 years of experience in operational leadership roles, preferably within the nonprofit sector. Senior management experience working cross-functionally across finance, operations, administration, human resources, and IT in complex organizations. Proven track record of successfully managing and scaling operations in positive, dynamic environments. Strong leadership and people management skills, with the ability to inspire and guide teams effectively. Excellent strategic thinking and problem-solving abilities, capable of navigating complex organizational challenges. Exceptional communication and interpersonal skills, adept at building relationships with diverse stakeholders. Demonstrated ability to manage multiple priorities and projects simultaneously in a fast-paced setting. Strong financial acumen with experience in budget management and financial planning. Deep commitment to the mission and values of the organization. Effective and persuasive communicator, strong interpersonal skills, and the ability to communicate and collaborate with a broad range of audiences. Superior problem-solving, managerial, and conflict-resolution skills. Judgment and discretion to manage confidential and difficult matters. Ability to work strategically and collaboratively across the organization. Effective, versatile, and action-oriented. Ability to work well under pressure with tight deadlines and multiple priorities. The ideal candidate will embody the values of Ruvheneko Mental Health Advocates Foundation and bring a strong commitment to the mission through leadership and strategic insights. Please submit a resume , qualification certificates and a compelling letter of interest via email to [email protected] and copy [email protected] Please title emails as "COO Application" in the Subject Line. Resumes will be accepted until the 19th of June 2025 @0900hrs.