
Job @ 2COMS
June 10, 2025 at 01:41 PM
International Customer Support Representative – Voice Process | Mumbai (Vikhroli)
Job Location:
Vikhroli, Mumbai (Work From Office Only)
🚕 Pick & Drop Facility Available
Experience Required:
1 – 5 Years
(International Voice Process, BPO, Inbound/Outbound, US/UK/Aus process preferred)
Education: Graduate (Any stream)
Shift: Rotational Shifts (Including Night Shifts – Mandatory)
Salary: CTC up to ₹40,000 per month
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Job Description / Key Responsibilities:
• Handle international voice calls and provide resolution to customer queries
• Deliver excellent customer service experience across various global geographies
• Ensure timely and quality response following client guidelines
• Work in rotational/night shifts from office (Vikhroli location)
• Must possess excellent English communication and customer handling skills
• Preference for candidates who can join immediately
Candidate Requirements:
• Minimum 1 year of experience in international voice process (BPO/KPO)
• Excellent spoken English is mandatory
• Comfortable working in rotational and night shifts
• Immediate joiners preferred
• Mumbai-based candidates only
Perks & Benefits:
• Pick & Drop Facility
• Global work culture with learning opportunities