Customer Service Executive – 1 Position We are looking for an organized and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for coordinating the technical team to prioritize projects and support calls effectively, ensuring timely and professional responses across all customer touchpoints - phone, email, and walk-ins. This role involves proactive follow-ups to ensure customer satisfaction, timely resolution and escalation of complaints, and maintaining detailed records to drive service improvement. Requirements: 1. Bachelor’s Degree or Diploma in Business Administration, Communication or equivalent 2. At least two years’ experience Customer Service in a similar role 3. Previous experience working in IT field will be added advantage 4. Strong organizational and planning skills 5. Attention to details Salary: Ksh.30,000 If you are interested in this role, please send your application to us attaching your CV only to [email protected] by 10th June 2025. Shortlisting will be done on a rolling basis and only shortlisted candidates will be contacted.Customer Service Executive – 1 Position We are looking for an organized and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for coordinating the technical team to prioritize projects and support calls effectively, ensuring timely and professional responses across all customer touchpoints - phone, email, and walk-ins. This role involves proactive follow-ups to ensure customer satisfaction, timely resolution and escalation of complaints, and maintaining detailed records to drive service improvement. Requirements: 1. Bachelor’s Degree or Diploma in Business Administration, Communication or equivalent 2. At least two years’ experience Customer Service in a similar role 3. Previous experience working in IT field will be added advantage 4. Strong organizational and planning skills 5. Attention to details Salary: Ksh.30,000 If you are interested in this role, please send your application to us attaching your CV only to [email protected] by 10th June 2025. Shortlisting will be done on a rolling basis and only shortlisted candidates will be contacted.