
FastHire Manpower Solution
May 21, 2025 at 02:12 PM
🖥️ We’re Hiring: Technical Support Executive – IT
Are you tech-savvy with a passion for solving problems and helping users? We’re looking for a dedicated Technical Support Executive (IT) to provide prompt and efficient support to our internal teams and clients.
💼 Key Responsibilities:
Respond to customer and internal IT support queries via email, chat, calls, and ticketing systems (e.g., Zendesk)
Troubleshoot hardware, software, network, and application issues
Provide support for LAN cables, HDMI cables, CAT ports, HDMI accessories, and general electronics
Install, configure, and update software and system tools
Document issues, resolutions, and maintain knowledge base
Escalate unresolved issues to appropriate technical teams
✅ Requirements:
Diploma or Bachelor’s degree in IT, Computer Science, or a related field
1–3 years of experience in IT support or helpdesk roles
Basic knowledge of networking, HDMI, and electronics troubleshooting
Strong communication and problem-solving skills
Experience with tools like Zendesk, Freshdesk, or similar platforms is a plus
📩 Think you’ve got the skills to support and solve? Send your resume to [email protected]