A nurse can’t find a patient’s file before surgery? That’s a HIM problem. A hospital wants to switch from paper files to electronic records? They’ll call a HIM expert. An NGO needs data on malaria trends over 5 years? They need HIM people to find, clean, and explain the numbers. Daddy Eniola mistakenly posts patient info on WhatsApp? HIM teaches you how to prevent that and deal with the fallout.