✅ *Basic HR Round Questions* 1. Tell me about yourself. 2. Why do you want to work in a BPO? 3. What do you know about the airline process in a BPO? 4. Why should we hire you? 5. Are you comfortable with rotational shifts/night shifts? ✅ *Airlines Process Specific Questions* 1. What would you do if a passenger missed their flight? 2. How would you assist a customer wanting to cancel or reschedule a flight? 3. A customer is angry due to a delayed flight. How will you handle it? 4. What details do you need to book a flight for a customer? 5. How will you help a customer find the best available fare? *✅ Scenario-Based Questions** 1. A customer is stuck at the airport due to a technical error in booking. How do you handle the call? 2. A customer is not able to check in online. What steps will you guide them through? 3. If a customer calls and their booking is not visible in your system, how will you respond? *Follow the Teleperformance Jobs Pan India* https://whatsapp.com/channel/0029VaeDMk18qIzjWCfrjA2a