*Telephonic Interview - IT Opening for Multiple Domains in PAN India (1 to 3 Years)* We are looking for engineers for Multiple Domains in PAN India *Candidate must have completed the course related to Hardware Networking* *Domains* Software Support / Application Support Network Engineer / NOC Engineer Remote Support Desktop Support L1 / L2 Windows Admin / System Admin (L1/L2) Cloud (Azure) Engineer AIX Admin Commvault Admin Nutanix Support Engineer Veritas Netbackup Administrator Netskope Engineer Linux Engineer Vmware Engineer / Wintel Engineer Service Desk Engineer / Help Desk Engineer Data Center Engineer Server Engineer Asset Management Team Lead IT Manager / Program Manager MIS Executive *Work from office* Experience : 1 to 3 Years Qualification: Any Graduate can apply *Locations : Pune, Navi Mumbai, Sanand / Ahmedabad,Jamnagar - Gujrat* Shift :Rotational Notice Period:Immediate Joiner / Max 15 days joiner Clients - MNC Company *Payroll - Vendor* Communication-Excellent *Salary/Package- 2.50 To 7 Lacs CTC (offer is Depend on technical skills and experience)* *Candidate must have completed the course related to Hardware Networking* *Only shortlisted candidates will receive an Email OR call from us / HR for interview venue details* *Short Job Description* 1.Knowledge of Windows 10 & 11 (Installation, Configuration & troubleshooting) 2. Basic Network Support, LAN, WAN. , 3. Outlook(Installation, Configuration & troubleshooting | OST,PST,Backup) 4. Active Directory ( DORA Process, Group, Group Policy, User Access Control ) 5. Office365 - (Concept, Installation & Configuration) 6.Knowledge of ITIL Process. (Incident Management, Problem Management, Priority Management) 7.Knowledge of Ticketing Tool & SLA (Service Level Agreement) 8. Works with Help Desk & Service Desk. & Difference Between 32 Bit &64 Bit Support Desktop / Laptop for Win 10 OS and Office applications (MS Office) Win 10, installation, configuration, trouble shooting. Install the standard software on the clients Support for MS Outlook configuration Update AV and Microsoft patches Troubleshoot Basic LAN issues IP address, IP conflicts, able to differentiate the required network from the others Wireless LAN ; DHCP set up Perform: Install, Move, Add or Change (IMAC) at the desktop level Attach desktops to AD domain Printer, Scanner L1 related issues In case of hardware problem, escalate the hardware problems to vendors. Log incidents in AHD Tool for the cases received on phone and email. Prioritize the incidents, based on severity. Monitor AHD tool for open incidents. Perform activities necessary for the immediate short-term resolution of incidents and service requests so that users can resume their work as rapidly as possible Should be flexible to work on any assigned task i.e. System Readiness OR Security Compliance OR Asset Maintenance etc. Customer Service Soft Skills - Active listening, Taking Ownership, Treating the customer with courtesy Demonstrate respect for the customer and professionalism. Proactive thinking Proficient in English communication *Benefits and features* 1. Salary on time 2.Learning with the new vertical of desktop & server, etc. *Contact* *Surabhi Placement Services* Website : www.surabhiplacement.com Call - 9921037395 *Click the link to chat on WhatsApp* https://wa.me/+919921037395 *click the link to apply* https://forms.gle/AVFHbHwthtqUTz4Y7 *Please Share this message with your other friends & groups. Someone will start their career.*