Job Position – Customer Service Coordinator Company Name – Al Fuad Exchange Location: Dubai, United Arab EmiratesTravel jobs Are you passionate about customer service and skilled in handling complaints and inquiries? Key Responsibilities: -Address and resolve customer complaints promptly and effectively -Respond to telephone inquiries with accurate information -Maintain detailed records of all calls using Microsoft Office applications -Collect complaints directly from customers or through branches -Offer support to resolve issues in a timely and professional manner Requirements: 2–3 years of experience in a similar role (Exchange house experience is a must) -Graduate in Finance -Strong communication and interpersonal skills -Ability to work efficiently in a fast-paced environment -Must be currently based in the UAE Email : [email protected]