*Guest House Administrator* Bulawayo *Job Description* The Guesthouse Supervisor is responsible for overseeing the daily operations of a guesthouse. This includes managing staff, ensuring the property is well-maintained, and providing a welcoming experience for all guests. The ideal candidate will have excellent customer service skills, an eye for detail, and the ability to handle multiple tasks efficiently. Should be a mature experienced and above 25 years of age. Must have at least a Certificate or Diploma in Hospitality or Hotel & Catering Management and at least 3 years of relevant experience. *Duties and Responsibilities* Supervise and manage guesthouse staff Ensure high standards of cleanliness and maintenance throughout the property Address and resolve guest complaints and issues promptly Coordinate guest check-in and check-out processes Monitor and manage inventory of supplies and amenities Prepare and manage budgets for the guesthouse operations Implement and enforce health and safety regulations Plan and organize events or activities for guests Oversee reservations and handle booking inquiries Conduct regular inspections of rooms and common areas Qualifications and Experience Must have at least a Certificate or Diploma in Hospitality or Hotel & Catering Management and at least 3 years of experience in a related field. Must be proficient in Microsoft Office. Proven leadership and supervisory experience Strong interpersonal and communication skills Excellent problem-solving abilities Ability to work flexible hours, including weekends and holidays Proficiency in Microsoft Office and hospitality management software How to Apply Submit CV via email to: [email protected] (Only Bulawayo Based Applicants) 30 Jun 2025