First Capital BANK Career Opportunity Business Control Manager First Capital Bank Zimbabwe is a regional consumer, corporate and investment bank, offering a wide variety of products and services, including credit cards and wealth management. First Capital Bank is headquartered in Mauritius, operates in five countries and has a strong presence in the SADC region. First Capital Bank lends, invests, and protects money for customers and clients worldwide. We are seeking experienced Business Control Manager to join the Retail Banking Business at FCB Zimbabwe. Reporting to the Consumer Banking Director, the successful candidate will be responsible for managing and mitigating operational risks within the business with focus on RCSAs and other operational risk areas. This role will be part of the first line of defence, working closely with business stakeholders to identify, assess, and mitigate operational risks Key Responsibilities • Act as the lead risk champion for designated business areas coordinating with other FLOD risk zero overdue. champions to embed RSAs in the business. • Coordinate control training across retail, ensuring Retail colleagues are equipped with the • Develop, implement, and maintain RCSAs for assigned business areas, ensuring that risks are required knowledge and understanding. Identified, assessed, and mitigated. • Ensure a robustly controlled branch environment that encourages regular snap checks • Work closely with all people within assigned business areas to drive bottom-up understanding for the non-material but important risks. and ownership of operational risks and RCSAS. Qualifications and Experience • Identify, assess, and mitigate operational risks • Bachelor's degree in Finance, Business within assigned business areas, particularly risks Administration, Risk Management, Accounting, or related to people, processes and systems. a related field. • Work closely with frontline end control functions • Master's degree (MBA or MS) in Risk to develop, implement, and maintain effective Management, Finance, or Business Administration controls to mitigate operational risks n assigned business areas, ensuring that the controls are operating effectively and effidently • Professional certification in internal audit or risk management • Oversee regular controls testing as FLOD, provide regular risk reports to business • Minimum 5 years of experience in the retail stakeholders, highlighing key risks, control banking business. weaknesses, mitigation actions and assianina suitable FLOD ownership. • Previous experience in developing, • Work closely with business and control functions implementing, and maintaining RCSAs. to ensure that operational risks are understood and migrated, providing guidance and support as How to Apply needed Submit your application, Updated CV to: • Support internal audits and assurance activities, [email protected] providing evidence of operational risk management practices and control effectiveness. Not Later than 25 June 2025 • Closely follow up on identified audit ROSA esting issues ensuring on-time remediation with Please note that only shortlisted candidates will be acknowledged. Botswana • Malawi • Mauritius • Mozambique • Zambia • Zimbabwe Belief comes first. First Capital Bank is a Member of the Deposit Insurance Scheme of Botswana Unrestricted