L1 Service Desk Engineer (Male preferred). If you are interested, please feel free to DM me or email your CV to [email protected] Job Title: L1 Service Desk Engineer (Male preferred) Location: Dubai - onsite Duration: 12+ Months contract extendable (long term) Notice Period: Immediate / 30 days max Key Skills and Qualifications: • Bachelor’s degree or diploma in Computer Science, IT, or related field. • 2-5(Middle East) years of experience in a technical support/monitoring role. • Basic knowledge of Windows OS, Microsoft Office, Active Directory, and remote support tools. • Familiarity with ITSM ticketing tools (e.g., ServiceNow, Symphony). • Understanding of basic networking and server concepts. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced, team-oriented environment. Work Schedule: • Rotational shifts or 24x7 environment. • Availability for weekend or holiday support based on roster Preferred Certifications (not mandatory): • ITIL Foundation (preferred) • CompTIA A+ / Network+ (optional)