Jobaaj.com Job Update Profile: Customer Support Executive Location: Gurgaon Experience: 1-3 years P.S. - Priority will be given to Finance/Investment Banking Students (https://www.jobaajlearnings.com/programs/investment-banking/?utm_source=Community_job_whatsapp) *Job Description* -This role involves handling customer queries and issues over voice calls in a prompt, empathetic, and solution-oriented manner. If you're someone who is patient, a good communicator, and passionate about delivering excellent customer service, we want to hear from you. Key Responsibilities: Handle inbound and outbound voice calls to assist customers with queries, complaints, and service requests. Maintain high service standards and ensure customer satisfaction on every call. Provide accurate and relevant information based on customer needs. Record and update customer interactions in the internal CRM system. Follow defined workflows and service protocols to resolve issues efficiently. Work towards achieving set performance targets including call quality, response time, and resolution rate. Interested candidates can apply at - https://www.jobaaj.com/job/jobaaj-hiring-for-our-leading-clients-customer-support-executive-voice-process-gurgaon-1-to-3-years-817490 Also, join our telegram channel https://t.me/jobaaj for regular job updates.