Linz Technologies hiring Zoho Functional Consultant/ Business Analyst Job Location - Mogappair West, Chennai Time - 9AM - 6PM Role & Responsibilities • Requirements Gathering: Collaborate with clients to understand their business processes, objectives, and challenges. Conduct in-depth requirements gathering sessions to identify their CRM and other software needs. • Solution Design: Develop customised solutions using Zoho CRM and other Zoho applications to meet the client's specific business requirements. Create detailed functional and technical documentation. • Configuration and Customisation: Configure and customise Zoho CRM to align with the client's business processes. This includes creating custom modules, workflows, fields, and reports. • Integration: Integrate Zoho CRM with other third-party applications, ensuring seamless data flow and system interoperability. • Training: Provide training and support to end-users, enabling them to effectively utilise Zoho CRM and associated applications. • Testing: Conduct thorough testing of configured solutions to ensure they meet the client's requirements and are free of errors or issues. • Optimisation: Continuously monitor and evaluate the performance of Zoho applications, identify areas for improvement, and implement optimisations to enhance efficiency and effectiveness. • Troubleshooting: Investigate and resolve technical issues and challenges related to Zoho CRM and other Zoho applications. • Client Communication: Maintain clear and open communication with clients throughout the implementation and optimisation process, providing updates and addressing their concerns. • Documentation: Create and maintain detailed documentation of the Zoho CRM configuration, customisation, and processes for reference. Preferred Candidate Profile • 0-1 Year of experience as a Functional Consultant/ Business Analyst • Strong English written and verbal communication skills are a must. • To lead with a hands-on approach a deep dive analysis of the customers' needs and requirements. • Is confident, articulate, succinct, professional, and has sound judgment and critical thinking skills. • Self-Motivated and Tenacious with excellent follow-through skills. • Ability to act independently, take initiative and drive tasks and issues to resolution. • Business automation and workflow process development desirable. • Prior knowledge of Any CRM or ERP or HR or Payroll is preferable. • CRM / ERP software implementation experience is an added advantage Contact Information: Call/ WhatsApp: 9150222779 Apply or share now with someone who may need this. Follow our channel for more job opportunities. https://whatsapp.com/channel/0029VaFeM718qIzsrf0rdX3x