Sir/Madam, It is observed on 16.6.25 to 18.6.25, additional Outstanding GST were not passed to DTR (SAP), Infosys has fixed the same Once the GL files are consumed in CSI, they cannot be reverted. After the GL extracts are generated and shared with CSI, no modifications can be made at the McCamish end. Any corrections required to reconcile balances or cash must be handled by adjusting or account it manually in SAP. Hence it is intimated that manual adjustment be made for the same Pl refer the FAQ regarding this. , Once the GL files are consumed in CSI, they cannot be reverted. After the GL extracts are generated and shared with CSI, no modifications can be made at the McCamish end. Any corrections required to reconcile balances or cash must be handled at the CSI end. Therefore, it is requested that the necessary adjustments be carried out manually in SAP. In this connection, pl refer the FAQ Para 14. (14) for further necessary action. 14. What are activities outside PLI-CSI GL integration & manual postings needs to done? 14. whenever collection batch or workflow issue observed, the policies where stage not moved and PTD not updated. Patching is being done at backend and on the date of data fix, the same is accounted. The GL reflection in CSI will be as per the consolidated GL integration file received from PLI. Manual voucher posting only should be done for these offices as per the instructions of circles (either at Circle/Region/Division) Pl arrange to instruct to all concerned and also requested not to raise ticket in service desk for the same.