Dear treasured clients😍 I'm writing to express my sincerest apologies for the past six months of delays and unfulfilled promises. I know we've let you down, and for that, I'm truly sorry. Over the last five years, we've been privileged to work together, and I've always been proud of the trust and partnership we've built. Our promise to deliver personally and value your business has always been at the core of our relationship. I want to acknowledge the exceptional loyalty you've shown us, especially during these challenging times. Your continued trust and patience mean the world to us. I'm grateful that you've held on despite the difficulties we've faced. I want to assure you that we're working tirelessly to prevent such situations in the future. We've taken concrete steps to improve our processes and ensure that our commitment to personal delivery and exceptional service is met consistently. Most importantly, I want you to know how much we love and appreciate you. Your business is not just a transaction; it's a relationship we cherish. We're committed to making it right and continuing to serve you with the same level of dedication and care that you've come to expect from us. Thank you for your understanding, forgiveness, and continued partnership. We promise to make the next chapter of our collaboration even better than the last. A heartfelt appreciation Issa Brand😊