*What's happening with Mukuru* _explained by The Zim Bulletin_ View, Follow and Share Current Affairs WhatsApp channel https://whatsapp.com/channel/0029Vb61hkl0AgW5pJah8R1y Mukuru, a popular money transfer platform, is experiencing some issues in Zimbabwe, with users reporting unauthorized account deductions and frozen funds. Mukuru has acknowledged the issue, attributing it to a temporary technical problem and assuring customers that their money is safe and will be restored. Here's a more detailed breakdown: *User Complaints:* Zimbabwean users have taken to social media to express concerns about money being deducted from their Mukuru accounts without authorization. Mukuru's Response: Mukuru has issued a statement addressing these concerns, stating that the negative balance issue on Mukuru Cards is a temporary technical problem and that their team is working on resolving it. *Ongoing Issues:* Despite Mukuru's assurance, reports of unauthorized deductions and frozen funds continue to surface, suggesting the issue may not be fully resolved. *Financial Inclusion:* Mukuru, with over 17 million customers globally, has been actively working to expand financial inclusion, including the launch of a mobile wallet in Zimbabwe. *Potential Security Concerns:* The reported issues raise concerns about the security of user funds and personal information on the Mukuru platform. *Customer Service Delays:* In addition to the financial issues, some users have also reported frustrating delays in customer service. In summary, while Mukuru is working to address the technical problems and assure users of the safety of their funds, ongoing reports of issues highlight the need for caution and vigilance when using the platform.