
Outresources HR consulting
February 4, 2025 at 12:08 PM
Now hiring!
Our client is a Nairobi based regional company offering office & home office furniture solutions. They pride themselves in meeting specific customer needs, and have a reputation of exceeding customer expectations. They have retained our services to support the hiring process for the positions listed below-:
Receptionist/Front-Desk Coordinator-Nairobi
Reporting to the Sales Director, the Front-Desk Coordinator will serve as the point of contact for all customers, coordinate the front-desk activities, and facilitate the day-to-day sales activities.
Key responsibilities:
Managing incoming and outgoing calls and directing them to the appropriate personnel.
Welcoming company guests and directing them to the appropriate personnel and office; and ensuring the reception area has all necessary stationery and materials .
Sorting and distributing of letters and/or documents received in the company; as well as arranging couriers and relevant company documents for dispatch to various destinations.
Preparation of the boardroom with relevant items for scheduled meetings.
Generating monthly feedback reports from clients.
Generating potential business from media sources including but not limited to the Daily papers tendering section; and advising management accordingly.
Identifying competitor activities through media channels and advising management accordingly.
Monitoring the entire office cleaning process and supervising the support staff to ensure efficient work as per the company’s expectations.
Ensure the showroom arrangement is maintained as per the required standards.
Maintaining staff attendance register by ensuring the time in and out is indicated as per the actual timings.
Managing the showroom sales and generating sales reports as and when required.
Initiating the ordering process through generation of orders, delivery process and customer payments.
Ensuring quotations are raised with the right images, remarks and specifications.
Processing of the orders and ensuring conformity with all requirements.
Requirements and skills
Proven work experience as a Front Desk Showroom Coordinator.
Hands-on experience with MS Office (MS Excel in particular).
Understanding of sales techniques and good business communication.
Professionalism, patience, and a “people-first” attitude.
A team player with a high level of dedication.
Ability to work under strict deadlines.
Customer service training and prior work experience in customer support is an added advantage.
Sales Executive-Nairobi
Key Reponsibilities
Lead generation through different channels.
Offering clients solutions to meet their needs and closing deals.
Follow up on payments and debtors.
Present company offerings to potential clients as part of business development.
Follow up RFPs/ RFQs, manage tendering process, provide superior customer service and create long-term relationships with clients.
Requirements and skills
Minimum of 4 years sales/ business development experience in furniture, insurance or related industry.
Minimum diploma level education in Marketing/ Economics/ commerce or related industry.
Excellent communication and presentation skills.
Excellent knowledge of MS Office.
Thorough understanding of marketing/ sales and negotiation techniques.
Fast learner with a passion for sales.
Self-motivated with a results-driven approach.
If you meet the position requirements, have the requisite experience and possess the stated competencies, kindly email your cv in pdf stating on the subject line the position applied for to [email protected]. Closing 21st February 2025.
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