Now hiring! Commercial Manager- Kenya Our client, a global transport and logistics company, prides itself in providing innovative and sustainable logistics solutions and with strategic logistics operations across Africa. They have retained our services to support the hiring process for the position of Commercial Manager-Kenya. This is a senior position that reports to the Managing Director, Kenya. Job Purpose/Your Role Oversee the sales activities to enable the department to secure business for the company through sales and marketing activities backed up by an aggressive strategy. The incumbent will be responsible for Business Development Managers, Direct Sales Executives, Inside sales, Key Account Managers and the Pricing Team. Your tasks and responsibilities Marketing Intelligence Carry out regular market surveys with the help of Marketing team. Identify and communicate market changes, key competitor’s strategies and industry trends to country, regional and corporate teams. Analyse the market’s attractiveness and competitive situation, with the main aim of achieving growth and profitability. Provide reliable statistics, analyses and action plans to increase market share. Develop CTO Super User Skills to extract monthly reporting. Sales pipeline as well as train other users. Lead & Drive Customer Satisfaction Survey process to then develop bespoke solution. Sales activity Define, propose and lead the execution of the Commercial strategy to develop business in all activities (Logistics solutions, Forwarding, Clearing, Transit and Supply Chain). Review, adapt and/or amend strategy according to market challenges and business profitability. Work with operations and the various support departments to provide appropriate solutions to customers. Provide active guidance and support in tenders, reviews and any other customer activity deemed strategic and relevant to development. Commercial team management Manage the commercial team to ensure quantitative and qualitative targets are met. Update personal knowledge and technical expertise. Account Management Monitor and report profitability analysis on accounts. Monitor customer satisfaction issues. Attend the monthly/quarterly KPIs reviews with the Key Accounts. Provide input and support for regional/global RFQs and/or for regional/global customers. Monitor contract compliance and, for regional/global accounts, proactively escalate non- compliance issues to regional/corporate sales teams. Provide monthly reporting on-time and within the agreed framework. Your qualifications, competencies, skills and experience At least 7 years’ experience in a business development function in the Forwarding, Logistics, Supply Chain or services industry. Strong business acumen, organizational and leadership abilities as well as excellent communication skills. Well-developed negotiation skills, with a strong analytical background. Excellent computer skills and familiar with the use of CRM tools. Ability to work under pressure to meet deadlines. Honest and possessing a high level of integrity. Excellent command of written and spoken English and knowledge of French language would be a strong and desired attribute. If your profile, qualifications and experience fit the description above, and you are keen to accelerate your career in a highly professional corporate environment, kindly urgently email your cv and cover letter to [email protected]. This is an urgent hire role- applications will be reviewed continuously and interviews maybe held before closing date. Closing February 28th 2025.