Now hiring! Security sector opportunities Branch Managers- Mombasa & Eldoret Our client is a leading local security company providing integrated security solutions for corporate organizations and individual client needs. They have retained our services to support hiring process for the positions below. Reporting to the Head of Operations, the Branch Manager will be tasked with the following key roles: Develop effective operation systems and processes that support business growth. Frequently undertake assignment risk assessments audits. Review and administer standard operating procedures for all assignments. Planning and organizing daily/shift routines and activities for operation staff. Undertake performance management for operation staff. Manage incidents by undertaking investigation effectively and efficiently. Check and approve payroll and ensure all security officers are captured. Evaluate the performance of the operation staff under command and recommend training or coaching sessions on need basis. Carry out market intelligence and give feedback to management. Actively engage in branch development and growth activities. Contribute to the excellence of service delivery to internal/external clients in order to achieve TSS overall mission. Qualifications and Key Skills Must have, at least, five year’s experience in management of security officers under Private Security Industry. Degree/Higher Diploma in Criminology or any other relevant course. Excellent analytical skills, selling skills and report writing skills, as well as being fully computer literate. Resilient under pressure and ability to work with minimal supervision. Control Room Supervisor- Nairobi The control room supervisor shall be responsible for making sure staff are working effectively and supporting the security operations. Duties and Responsibilities Supervise the daily control room operation. Deploying response security staff to incidents. Directing the responding to safety and security incidents. Reporting critical incidents to the Operations Manager and Head of Operations. Preparing reports for the Operations Manager in case of critical incidents. Managing the delivery of the control room service and ensure delivery of operational KPI’s. Develop and complete the control room policy and procedure. Planning and organizing daily/shift routines and activities. Maintain a safe and secure work environment for the employees. Remain alert all the time and prepare for the unprecedented incident. Ensure the Control Room staff and equipment are ready for any types of incidents. Provide telephone support to the public or the other employees. Keep Control Room and personal appearance up to the established service. Carry out additional duties as required during emergencies. Monitoring of CCTV system and images, and reacting accordingly for non-planned events. Ensure that visitors and contractors to the Control Room- Are checked in and booked. Are not allowed to enter the Control Room unannounced. Are aware of what actions to take in the event of an emergency. Receive and respond to incidents, classify each incident, determine the severity of the incident, generate an incident reports and submit of the activities conducted. Report any high-risk incident to the Head of Operations and Operations Manager and ensure constant coordination. Maintain a database of all the incident reports and follow up on all incidents to ensure that they are resolved as required. Liaise with Police and other Emergency Services in situations where emergency services support is required, following the process detailed in the Standard Operating Procedures. Evaluate the performance of the Control Room Operators and recommend training or coaching sessions to the employees who need it. Contribute to the excellence of service delivery to internal/external clients in order to achieve TSS overall mission. Capable of communicating diplomatically and sometimes discreetly, on operational matters, with all team members and other personnel involved in security matters. Maintain log of issuing and receiving keys. Update and amend Security Operating Procedures and Instructions, in consultation with the Head of Operations and Operations Manager. The Ideal Candidate Knowledge & Qualifications Required CCTV training and certification. Bachelor’s Degree or Diploma in any relevant field. Must have attained atleast grade C and above in KCSE. Must have more than three year’s experience in a busy Control Room. Have a sound knowledge of security techniques. Understanding and ability to use computer systems in operation within the Control Room. Understanding of the CCTV and Alarm Radio systems operation. Excellent telephone manner. Think independently under pressure. Understanding of all alarm systems. Sales Executive- Nairobi Key Responsibilities Contact potential clients through cold calls. Make business presentation to potential clients. Identify client needs and suggest appropriate services. Customize product solutions to increase customer satisfaction. Build long-term trusting relationships with clients. Proactively seek new business opportunities in the market. Open business leads and close sales. Minimum Job Requirements BCOM – Marketing options, Diploma in Sales and Marketing, CIM, KIM. Must have, at least, two year’s experience in sales of manned guarding/alarms/CCTVs; under private security industry. Familiarity with Ms Office. Excellent communication and negotiation skills. Ability to deliver engaging presentations. Applications are invited from prospective candidates who meet the requirements indicated for each position. Kindly email your CV in pdf to [email protected]. Closing 20th March 2025.