Good Day valued customer, Please note that the connection has been restored. Should you still experience any down time, please switch your devices (Router & ONT) off and on, should the matter still persist, please send an email to; [email protected] or call 010 500 0220 Thank you for your cooperation and understanding on the matter. Please note that you can get more updates on our WhatsApp channel. https://whatsapp.com/channel/0029Va5xlJx3LdQYn4FX7F2m Kind Regards, Accelerit Technical Support