Brajesh Mohan - RBI, NABARD
Brajesh Mohan - RBI, NABARD
February 18, 2025 at 11:36 AM
TRAI introduces stricter rules to curb spam calls and messages with enhanced penalties and AI monitoring. Key Highlights: - Faster Action: Complaints accepted up to 1 week; action within 5 days - Clear Message Labels: “-P” for Promotional, “-S” for Service, etc. Tough Penalties: - First Violation: 15-day suspension - Subsequent: 1-year disconnection, blacklisting - Fines for Telcos: ₹2-10 lakh for misreporting spam - AI Monitoring: Detects spam using call/SMS patterns
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