🚨 Avaya Drops Support for Contact Centers Under 200 Seats 🚨   Avaya is shifting its focus to large-scale contact centers, introducing a 200-seat minimum requirement for the Avaya Experience Platform (AXP) starting June 30, 2025.   🔹 Who’s Affected? Contact centers with fewer than 200 agents 🔹 Options: Scale up or terminate your subscription (written notice required by June 30) 🔹 Service Shutdowns: CPaaS and SIP Trunking services will discontinue on April 28, 2025 🔹 CEO Patrick Dennis’ Strategy: Faster decision-making, prioritizing enterprise clients   Avaya is making bold moves to focus on large enterprises, but what does this mean for mid-sized contact centers?   👉 https://www.uctoday.com/ccaas/avaya-axes-support-for-under-200-seat-contact-centers/