
LI(Leads India)- Times
May 15, 2025 at 06:43 AM
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Book Review:
No Hard Feelings: Owning Intense *Emotions (Before They Own You) by Liz Fosslien and Mollie West Duffy* is a practical and visually engaging guide to navigating emotions in the workplace and beyond. Drawing on research, personal experiences, and their expertise in organizational behavior, the authors challenge the notion that emotions should be suppressed at work. Instead, they argue that understanding and managing feelings—such as anxiety, envy, or burnout—can lead to healthier relationships, better decision-making, and a more fulfilling professional life.
The book combines actionable strategies with Fosslien’s signature whimsical illustrations, making complex emotional concepts accessible. Organized around key themes like self-awareness, communication, and workplace dynamics, it offers tools to “own” intense emotions before they derail you. While focused on work, its lessons apply broadly to personal life, emphasizing emotional intelligence as a skill for thriving in any high-pressure environment.
*Seven Lessons from the Book* :
1. *Emotions Are Data, Not Noise*: Feelings, even uncomfortable ones, provide valuable insights about your needs and environment. Learn to listen to them as signals rather than dismissing them as irrational.
2. *Selective Vulnerability Builds Trust*: Sharing emotions strategically—being open without oversharing—fosters stronger connections with colleagues and enhances teamwork, but requires balancing authenticity with professionalism.
3. *Reframe Envy as Inspiration*: Instead of letting envy fester, use it to identify your goals. For example, admiring a colleague’s success can motivate you to pursue similar achievements or skills.
4. *Manage Anxiety with Action*: Channel anxious energy into small, concrete steps, like breaking tasks into manageable chunks or practicing grounding techniques, to regain control and reduce overwhelm.
5. *Communicate Emotions Effectively*: Use clear, constructive language to express feelings (e.g., “I feel frustrated because…” rather than blaming). This prevents misunderstandings and promotes collaboration.
6. *Set Boundaries to Prevent Burnout*: Protect your emotional energy by saying “no” when necessary and creating routines, like scheduling breaks, to maintain balance in demanding work environments.
7. *Cultivate a Growth Mindset for Feedback*: View criticism as an opportunity to improve rather than a personal attack. Embracing feedback with curiosity helps you grow without being derailed by defensiveness.
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