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June 17, 2025 at 01:38 PM
*CIT Regional Manager*
Fidelity Services Group - 3.6
Johannesburg, Gauteng
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Job Details
Full-time5 hours ago
Full Job Description
CIT Regional Manager
Reporting to: CIT Executives
Purpose: To manage the Regional Cash Solutions Business Unit in accordance with the corporate mission by formulating sound business plans and to co-ordinate the sales, operations and support functions in support of these plans. To sustain growth and profitability. To develop and sustain meaningful long-term relationships with all of Fidelity Cash Solutions’ current and potential customers. To co-ordinate all management functions within the region. To increase and sustain the performance and productivity of all staff with the region. To ensure adherence to all Group Policies, Standing Operating Procedures and comply with all relevant legislation. Cross function linking must take place between operations, sales customer support, finance, logistics and administration. The contact is vital to ensure that each of the functions contribute to meeting the overall objectives and strategies of the Business Unit.
Minimum Requirements:
Grade B PSIRA registered and accredited
Knowledge of Fleet management and CIT document control essential
Formal management training with at least 5 years’ experience in CIT and cash processing industry
Previous CIT and cash processing planning/scheduling experience would be an advantage
Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential
Experience in sales and marketing
Experience of similar systems including vehicle tracking systems
Ability to work without supervision, under pressure and meet strict deadlines
Must have own transport
Key Performance Areas: (not totally inclusive):
Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met.
Doing budget planning for all branches in the regions and ensuring that set targets are met.
Compiling monthly branch performance reports and ensuring submission thereof timeously.
Conducting quarterly evaluations on senior management at branch level.
Managing the ISO 9001/9002 quality management system.
Managing monthly operational statements.
Managing daily operations in respect of cash deliveries and client pickups.
Branch audits/visits at all branches to ensure compliance to company policies and procedures.
Managing the ‘cash risk’ at branch and on the road.
Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.).
Drafting policies and procedures.
Efficient client services rendered per business area.
Managing growth and retention of clients in the cash in transit industry.
Ensuring CIT roll out is done and completed before service commences.
Firearm Control
Monthly/ weekly Firearm return/ Inspection.
Scanning of firearm.
Firearm refreshers and competency training.
Client service/ liaison
Monthly meetings with clients.
Union meetings.
Vehicle control
Fleet management.
Maintenance.
Fuel.
Inspection.
Vehicle reports/ check sheets.
Weekly fuel schedules.
Accident reports.
Equipment control/ maintenance
Check sheets/ daily postings.
Site visits.
Equipment checks/ asset verifications.
Investigations
Accident.
Theft of Cash.
IOD’s.
Incidents.
Depot robberies.
Claim file.
Accident report.
Theft report.
I.O.D report.
Investigate/ improve security.
Compile submits to insurers.
Administration
Debtors/ creditors.
Billing dues.
Stationary/ CIT consumables.
Obtaining order numbers (Repairs, etc).
Filing.
Miscellaneous queries.
Payroll.
HR and IR.
Maintain close relationship with client.
Sending cash requests to branches.
Ensuring branches has enough cash for ATM loads.
Ensure branches comply with set opening times.
Ensure guards are posted at various sites on time.
Maintaining close relationships with all the banks.
Ensuring variance reports are sent and resolved.
Ensuring recons are sent.
Monthly float checks.
Following up on incident reports.
Dealing with Cash Pro queries.
Other personality attributes:
Ability to maintain confidentiality and handle office matters with utmost professionalism.
Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
Report writing skills.
Organising skills.
Assertiveness.
Initiative skills.
Time management skills.
Core Competencies:
Interpersonal skills.
Good admin skills.
Able to work under pressure.
Customer focused.
Team player.
Reliability.
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Job Type: Full-time
Application Question(s):
Do have a gun license?
Do you have Knowledge of Fleet management and CIT document control?
Do you have PSIRA Grade A PSIRA registered and accredited certificate?
Do you have a your own transport?
Do you have at least 5 years’ experience in CIT and cash processing industry?
Work Location: In person
https://fidelityservicesgroup.simplify.hr/vacancy/tfbl2b
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