Chairperson BISP Senator Rubina Khalid attended a briefing session on the operations of the BISP Call Center by the Grievances and Redressal Wing at BISP HQs.The Chairperson emphasized the need for simpler and more effective solutions, particularly for non-BVS payment cases, to make life easier for BISP beneficiaries. She also stressed the importance of having complete data on complaints received, those in process, and those resolved, to ensure transparency and efficiency in service delivery. #bisp #grievanceredressal #callcenter #digitalgovernance #socialprotection #womenempowerment #nonbvs #publicservicedelivery #beneficiarysupport #transparency #goodgovernance #senatorrubinakhalid #pakistan