Today, NYEWASCO held a successful customer sensitization forum at Gatitu Open Air Market. The interactive session was led by our Senior Officer Billing & Debt Collection, John Wamathai, alongside Customer Experience Officer Stephen Kibaki and the Pro-Poor team. The session brought together local residents and was graced by the presence of Beth Nyambura, Assistant Chief – Gatitu Ward. The engagement focused on key issues including water conservation, billing, reporting leaks and bursts, vandalism of infrastructure, and the use of our customer care channels. Emphasis was placed on the dangers and consequences of vandalism, which negatively impacts service delivery for all. We remain committed to engaging our customers and strengthening community partnerships for better service! #communityengagement #waterforall